Outsourcing: Qantas in seven year deal with IBM
Qantas and IBM have entered into a seven-year outsourcing deal that could be worth as much as AUD200 million - and save Qantas up to 180 jobs.
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Private Banking: HSBC embarrassed by data security breach in Swiss unit
Ireland is taking a workforce bashing as foreign players look to downsize operations outside their own countries. Will this translate to outsourcing?
Outsourcing: Northrop Grumman claims contractor to blame for security breach.When US broadcaster PBS commissioned a group of students to follow the trail of waste electronic items the last thing they expected was to find highly confidential US Department of Defence m...
Outsourcing: recession-proof or vulnerable?In October 2007, a EquaTerra concluded that its survey results showed that there was increasing demand for IT and business process outsourcing, and that this was developing, in particular, in ver...
Outsourcing: Scottish Icon heads for the hillsIf you are a golfer, there's a good chance you have a Pringle sweater, or sleeveless pullover, somewhere in your past. Unfortunately for Pringle, that's where too many of its products repose.
Outsourcing: UK regulator fines insurance company for compliance failingsA UK subsidiary of US insurance giant American International Group has been fined GBP640,000 for failing to effectively supervise outsourced call centres.
Outsourcing: payroll services company defrauded customersA US based outsourcing company has demonstrated that trust is a dangerous thing.
Outsourcing
The Chief Officers' Network Outsourcing section is becoming the global meeting place for business strategists.
Can you do SWOT analysis for the outsourcing industry for the next five years? Do you have a story to tell about success or failure of an outsourcing venture, or perhaps a nightmare client who didn't understand the concept of handing over to an outsourcing company. If you are a Chief Officer and have experience of outsourcing from any perspective, click on Write for Us and share your experiences.

